The Information Age has resulted in a tidal wave of new technologies, new management practices, new ways of thinking, new everything! Wading through all this can take almost all of your time. It is important that you be able to differentiate between the myriad products and services in the market in an informed manner. But when talking about effective business practices, the correct conference call service is an important component.
A conference call service is of great help to any business. The proliferation of such services is a direct result of the extremely competitive market that businesses now find themselves in. You need to be constantly in touch and constantly on the same page. This assures that effort is unified and directed towards the same goal. That’s why conference calls are such a great development. They not only eliminate travel time, but save you the travel costs as well. They allow for the opportunity to discuss issues in real time without the need for being physically present. You can easily exchange information and viewpoints even while some team members are on vacation. You can see that the benefits of the right conference call service are many. But how do you pick the right one for your needs?
The Choice Is Yours
Reservationless conferencing is probably the most popular type available today. A call can be started any time of the day or night. This is most often used by personnel in sales to call prospects. Departments also use this type of service when they need to hold meetings internally or with external entities, such as vendors. This type of conference call service is mostly automated, so rates are much lower. The drawback is that there are less features available.
Operator-assisted conferencing is more comprehensive in terms of support for important corporate calls. These include investor conferences and upper management meetings. With this service, operators place the calls to participants and ensure such things like roll calls and wrap-ups take place. The value of this is evident in calls with many participants. However, this type of conference call service has a higher cost associated with it. There is also a need to place a reservation.
So Which One?
Picking the right conference call service is actually pretty straightforward. Just pick the service with the features you want at the best price you can find. However, if you are thinking about using operator-assisted conferencing for high priority calls, do try to find out more about the company. Check their track record. Find out about their experience in handling high priority calls. Ask about the volume of calls that they can handle. Ask about the training of their operators. You can go so far as to speak to references about the quality of their service.
There are times that a deal may hinge on a single conference call. You do not want any headaches in a moment such as that. You want all your focus on completing the negotiations for your team!